Contact Aurelle™

We are here to help with questions about products, orders, delivery updates, returns, and general store information. Our goal is to keep every support request clear, organized, and easy to resolve.

Customer Support

For assistance, please contact our support team using the details below. If your message is related to an order, including your order number can help us review your request more efficiently.

Email: service@bluenile.com
Phone: +18773771546

What We Can Help With

• Order updates: Assistance with order status and basic purchase information.
• Shipping questions: Help with delivery timing, tracking, and address-related concerns.
• Returns and refunds: Guidance on return requests and refund review steps.
• Product information: Details about sizing, materials, styling, and care recommendations.
• Payment support: General questions related to checkout or billing confirmation.
• Store inquiries: Help with policies, account details, and general customer service matters.

Before Contacting Us

To help us respond accurately, please include the following details when they are relevant:

• Your order number
• The email address used at checkout
• A short description of your question
• Photos if your request involves a damaged, incorrect, or visibly affected item

Company Information

Brand: Aurelle™
Company Name: Blue Nile
Business Address: 10250 Santa Monica Blvd Str. 1655, Los Angeles, CA 90067, United States

Customer Note

Many common questions can also be answered by reviewing our shipping, return, refund, privacy, and service policy pages. If you still need assistance, please contact us and we will review your request as soon as possible.

Thank you for contacting Aurelle™. We appreciate the opportunity to assist you.