Aurelle™ Terms of Service

These Terms of Service explain the conditions that apply when you visit the Aurelle™ website, browse our products, place an order, or use any service made available through our online store.

By continuing to use this website, you agree to follow the terms described below. If you do not agree with these terms, please stop using the website.

1. Website Ownership and Operation

This website is operated under the brand Aurelle™. In these Terms, the words “we,” “our,” and “us” refer to Aurelle™ and its operating company, Blue Nile.

The website is provided for customers to learn about products, review store information, place orders, and contact customer support.

2. Use of the Website

You may use this website for normal shopping, browsing, and customer service purposes. You agree not to misuse the website, interfere with its operation, or attempt to access areas that are not intended for public use.

Any action that may damage the website, interrupt service, affect security, or prevent other customers from using the store properly is not allowed.

3. Information Provided by Customers

When placing an order or contacting us, you agree to provide accurate and complete information. This may include your name, shipping address, billing details, email address, phone number, and order-related information.

Incorrect or incomplete information may affect order handling, delivery, support review, or refund processing. Customers are responsible for checking order details before completing checkout.

4. Product Descriptions and Display

We make reasonable efforts to present product details clearly, including descriptions, images, specifications, available options, and other product information.

Some differences may appear due to screen settings, lighting, photography, material variations, packaging updates, or production adjustments. Product colors, finishes, and details may not appear exactly the same on every device.

If you have questions about a product before placing an order, please contact our support team.

5. Order Submission and Review

After an order is placed, you may receive an order confirmation email. This confirms that your order request has been received, but it does not mean the order has been fully accepted or completed.

We may review, limit, adjust, or cancel an order when necessary. This may happen if an item becomes unavailable, if pricing or product information needs correction, if payment cannot be completed, or if order details require additional review.

If an order is canceled after payment has been made, any eligible refund will be handled through the original payment method.

6. Pricing, Promotions, and Availability

Product prices, promotional offers, discounts, and availability may change without prior notice.

We aim to keep website information accurate. If an error is found, we may correct the information, update the order, or cancel the affected order when appropriate.

All prices are displayed in U.S. dollars unless another currency is clearly shown on the website.

7. Payment Handling

Payments are handled through third-party payment providers. We do not directly store complete credit card numbers on our website.

By submitting payment details, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.

8. Shipping and Delivery

Shipping timelines, order preparation, delivery estimates, tracking details, address requirements, and related shipping matters are explained in our Shipping Policy.

By placing an order, you agree to review and follow the shipping terms provided by the store.

9. Returns, Refunds, and Cancellations

Return requests, refund reviews, damaged-item concerns, incorrect-item claims, and cancellation requests are handled according to our Return & Refund Policy.

Please review that policy before submitting a request so you understand the required steps and conditions.

10. Website Materials

Content shown on this website, including text, images, product photos, graphics, icons, logos, layout elements, and page designs, belongs to Aurelle™, Blue Nile, or authorized content providers.

Website materials may not be copied, reproduced, modified, sold, republished, or used for commercial purposes without written permission.

11. Customer Conduct

When using this website, you agree not to:

• Submit false, incomplete, or misleading information
• Use the website in a way that disrupts normal store operation
• Attempt to interfere with website security or technical systems
• Upload harmful files, spam, or disruptive material
• Copy or misuse website content without permission
• Use the website in a way that affects other customers’ access or experience

12. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics tools, or other operational systems.

These third-party services may have their own terms and privacy practices. We are not responsible for the content, availability, policies, or actions of third-party websites or services.

13. Privacy

Your use of this website is also subject to our Privacy Policy. That policy explains how certain information may be collected, used, shared, and protected when you interact with our store.

14. Website Availability

We aim to keep the website available and functioning properly. However, access may occasionally be interrupted because of maintenance, updates, technical issues, carrier systems, third-party services, or conditions outside our reasonable control.

We are not responsible for temporary interruptions, delays, or access limitations caused by external or technical factors.

15. Responsibility Limits

To the extent permitted by applicable law, Aurelle™ and Blue Nile are not responsible for indirect, incidental, special, or consequential losses connected with website use, product use, service interruptions, or inability to access the website.

Where responsibility cannot be excluded, our responsibility will be limited to the amount paid for the specific order related to the claim.

16. Updates to These Terms

These Terms may be updated from time to time. Updated terms will be posted on this page.

Continued use of the website after updates are posted means you accept the revised Terms.

17. Interpretation

These Terms are intended to be interpreted according to applicable laws and standard commercial practices within the United States.

If any section is found to be invalid or unenforceable, the remaining sections will continue to apply.

18. Contact Information

If you have questions about these Terms of Service, please contact us using the details below:

Brand: Aurelle™
Company Name: Blue Nile
Address: 10250 Santa Monica Blvd Str. 1655, Los Angeles, CA 90067, United States
Phone: +18773771546
Email: service@bluenile.com